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RETURNS
At Lauren Victoria, we take great care to ensure each piece meets our highest standards of quality and craftsmanship. If you are not completely satisfied with your purchase, you may request a return in accordance with the policy below.
Return Eligibility
Items must be returned within 14 days of delivery.
All items must be:
• Unworn
• Unwashed
• In their original condition
• With all original tags and hygiene seals intact
Returns that do not meet these conditions will not be accepted.
Swimwear Hygiene Policy
For hygiene reasons, all swimwear must be tried on over underwear. Items returned with removed or damaged hygiene seals cannot be accepted.
How to Make a Return
To return an item, please contact:
Please include your order number and the item(s) you wish to return. Our team will provide the return address.
Return Shipping
Customers are responsible for the cost of return shipping unless the item received is faulty or incorrect.
We recommend using a tracked shipping service as Lauren Victoria cannot be responsible for items lost in transit.
Refunds
Once your return has been received and inspected, you will be notified of the outcome. If your return meets our returns conditions, your refund will be processed to the original payment method.
Please allow 5–10 business days for the refund to appear in your account depending on your payment provider.
Faulty or Incorrect Items
If you believe you have received a faulty or incorrect item, please contact us immediately at:
Our team will resolve the issue as quickly as possible.
